Syarat & Ketentuan
Ketentuan penggunaan website dan seluruh layanan Indonesian Tennis Society
SYARAT DAN KETENTUAN
Indonesian Tennis Society (ITS)
Tanggal Efektif: 14 Agustus 2026 • Pembaruan Terbaru: 14 Agustus 2026
BAHASA INDONESIA
01 Pendahuluan
Syarat & Ketentuan ini mengatur penggunaan website www.its-tennis.com serta seluruh layanan yang disediakan oleh Indonesian Tennis Society (ITS). Dengan mengakses, mendaftar, atau menggunakan layanan ITS, setiap pengguna dianggap telah membaca, memahami, dan menyetujui Syarat & Ketentuan ini.
02 Definisi
Dalam Syarat & Ketentuan ini:
•ITS adalah Indonesian Tennis Society, termasuk pengelola, penyelenggara, dan pihak yang berwenang mewakili ITS
•Website adalah situs resmi ITS yang beralamat di www.its-tennis.com, termasuk seluruh halaman, fitur, dan layanan yang tersedia di dalamnya
•Member adalah pengguna yang telah terdaftar sebagai anggota ITS sesuai dengan ketentuan keanggotaan yang berlaku
•Peserta adalah member yang melakukan pendaftaran dan/atau mengikuti turnamen atau kegiatan lain yang diselenggarakan oleh ITS
03 Penerimaan Ketentuan
Dengan menggunakan layanan ITS, Anda menyetujui seluruh Syarat & Ketentuan ini.
04 Kelayakan Member
Layanan tersedia untuk semua umur sesuai hukum yang berlaku.
05 Akun Member
Member wajib memberikan informasi yang benar dan menjaga keamanan akun.
06 Google Sign-In
Login Google tunduk pada ketentuan Google.
07 Keamanan Akun
ITS dapat melakukan verifikasi identitas apabila diperlukan.
08 Penangguhan & Penghapusan Akun
ITS dapat menangguhkan atau menghapus akun member karena spam, pornografi, ujaran kebencian, perjudian, promosi tanpa izin, penipuan, atau pelanggaran ketentuan.
09 Jenis Kelamin, Kelompok Umur dan Tingkat Kemampuan Pemain
Member wajib memilih jenis kelamin, kelompok umur dan tingkat kemampuan bermain tenis yang sesuai pada saat membuat akun pemain.
10 Pendaftaran Turnamen
Member wajib memberikan informasi yang benar saat melakukan pendaftaran. ITS berhak menolak, membatalkan, atau meminta perbaikan data apabila ditemukan informasi yang tidak akurat atau tidak lengkap.
11 Seeding dan Bagan Pertandingan
ITS berhak menentukan seeding, menyusun bagan pertandingan, mengubah bagan apabila diperlukan, serta menetapkan jadwal pertandingan berdasarkan pertimbangan teknis penyelenggaraan.
12 Jadwal dan Perubahan Turnamen
ITS dapat mengubah jadwal, lokasi, format pertandingan, kategori, hadiah, jumlah peserta, maupun membatalkan turnamen karena alasan teknis, keselamatan, force majeure, atau pertimbangan operasional lainnya.
13 Walkover (W.O.)
Peserta yang tidak hadir sesuai waktu yang ditentukan dapat dinyatakan kalah WO. Penentuan WO sepenuhnya merupakan kewenangan ITS.
14 Diskualifikasi
ITS berhak mendiskualifikasi peserta yang melakukan kecurangan, menggunakan identitas palsu, melakukan tindakan tidak sportif, kekerasan, pelecehan, merusak fasilitas, melanggar aturan pertandingan, atau mengganggu jalannya turnamen.
15 Keputusan Mutlak ITS
Seluruh keputusan ITS mengenai sistem turnamen, validasi hasil pertandingan, ranking, level pemain, kategori, seeding, jadwal, diskualifikasi, perubahan format kompetisi, serta interpretasi terhadap peraturan turnamen bersifat final dan mengikat sepanjang tidak bertentangan dengan hukum Republik Indonesia.
16 Ranking dan Points
Ranking dan Points pemain merupakan sistem layanan internal ITS yang digunakan untuk tujuan kompetisi dan hadiah penukaran. ITS berhak menambah, mengurangi, mengoreksi, menghapus points, menaikkan atau menurunkan level pemain, serta melakukan penyesuaian ranking dan points berdasarkan hasil investigasi atau evaluasi tanpa memerlukan persetujuan pemain.
17 ITS Academy
ITS Academy menyediakan kelas dan pelatihan sesuai jadwal yang diumumkan. ITS berhak mengubah jadwal, pelatih, lokasi, atau materi apabila diperlukan untuk kelancaran penyelenggaraan.
18 ITS Events
ITS Events menyelenggarakan berbagai kegiatan dan acara tenis yang dapat diikuti oleh member sesuai dengan jadwal dan ketentuan yang ditetapkan. ITS berhak mengubah jadwal, lokasi, format, atau ketentuan acara apabila diperlukan untuk kelancaran penyelenggaraan.
19 Membership
Membership ITS saat ini tidak dipungut biaya. ITS berhak mengubah manfaat, syarat, maupun model membership di masa mendatang.
20 Pembayaran
Seluruh pembayaran diproses melalui Midtrans atau penyedia pembayaran resmi yang ditunjuk ITS. Member wajib memastikan informasi pembayaran benar sebelum melakukan transaksi.
21 Invoice dan Status Pembayaran
Member wajib menyelesaikan pembayaran sesuai dengan batas waktu pembayaran yang tercantum pada halaman pembayaran. Apabila pembayaran tidak diselesaikan dalam batas waktu tersebut, transaksi dapat kedaluwarsa dan member wajib melakukan transaksi baru.
22 Pembayaran Ganda
Apabila terjadi pembayaran ganda untuk transaksi yang sama, member dapat mengajukan pengembalian dana setelah proses verifikasi oleh ITS.
23 Kebijakan Refund
Member yang telah melakukan pembayaran untuk pendaftaran turnamen dapat mengajukan pengembalian dana maksimal 1 × 24 jam sejak pembayaran berhasil dilakukan. Apabila permohonan pengembalian dana memenuhi ketentuan dan disetujui oleh ITS, dana yang dikembalikan kepada member akan dikurangi biaya administrasi dan biaya layanan pembayaran yang telah dikenakan dan tidak dapat dikembalikan oleh penyedia layanan pembayaran pihak ketiga, termasuk pajak atas biaya layanan tersebut apabila berlaku. Jika turnamen yang diselenggarakan oleh ITS dibatalkan, member berhak memperoleh pengembalian dana sebesar 100% dari biaya pendaftaran yang telah dibayarkan.
24 Kelas ITS Academy
Apabila kelas dibatalkan oleh ITS, peserta berhak memperoleh pengembalian dana penuh atau penjadwalan ulang. Peserta yang tidak hadir tanpa pemberitahuan dianggap mengundurkan diri dan biaya kelas dinyatakan hangus.
25 Merchandise
Apabila ITS menjual merchandise di masa mendatang, pembelian akan tunduk pada syarat dan ketentuan tambahan yang dipublikasikan pada saat produk tersedia.
26 Konten Member
Member dapat menulis komentar dan mengunggah konten sesuai fitur yang tersedia. Member bertanggung jawab penuh atas konten yang dipublikasikan dan menjamin bahwa konten tersebut tidak melanggar hukum maupun hak pihak ketiga.
27 Lisensi Konten
Dengan mengunggah konten, member memberikan kepada ITS lisensi non-eksklusif, bebas royalti, berlaku di seluruh dunia untuk menyimpan, menampilkan, mempublikasikan, mendistribusikan, serta menggunakan konten tersebut untuk operasional, dokumentasi, dan promosi ITS tanpa kewajiban memberikan kompensasi finansial kepada member.
28 Komentar & Pedoman Komunitas
ITS berhak menghapus komentar atau konten yang mengandung spam, ujaran kebencian, pornografi, perjudian, kekerasan, informasi palsu, promosi tanpa izin, atau konten lain yang dianggap melanggar kebijakan ITS.
29 Hak Kekayaan Intelektual
Seluruh logo, merek, desain, artikel, foto, video, database, perangkat lunak, nama turnamen dan event, materi ITS Academy, serta konten milik ITS dilindungi oleh hukum hak kekayaan intelektual. Penggunaan tanpa izin tertulis dari ITS dilarang.
30 Force Majeure
ITS tidak bertanggung jawab atas keterlambatan, perubahan, atau pembatalan layanan yang disebabkan oleh keadaan di luar kendali yang wajar, termasuk namun tidak terbatas pada bencana alam, hujan ekstrem, banjir, gempa bumi, kebakaran, pandemi, perang, huru-hara, gangguan internet, pemadaman listrik, kegagalan sistem, maupun kebijakan pemerintah.
31 Penafian & Batasan Tanggung Jawab
Layanan disediakan sebagaimana adanya. Sepanjang diperbolehkan oleh hukum, tanggung jawab ITS atas klaim apa pun dibatasi sebesar jumlah yang telah dibayarkan member kepada ITS untuk layanan yang menjadi dasar klaim tersebut.
32 Penyelesaian Sengketa
Para pihak sepakat untuk mengutamakan musyawarah. Apabila tidak tercapai penyelesaian, sengketa diselesaikan melalui arbitrase atau pengadilan yang berwenang di Indonesia sesuai pilihan ITS sepanjang diperbolehkan oleh hukum.
33 Hukum yang Berlaku
Syarat & Ketentuan ini diatur dan ditafsirkan berdasarkan hukum Republik Indonesia.
34 Bahasa
Apabila terdapat perbedaan penafsiran antara versi Bahasa Indonesia dan bahasa lainnya, versi Bahasa Indonesia yang berlaku sepanjang diperbolehkan oleh hukum.
35 Kontak
Email: indonesiantennissociety@gmail.com
Website: www.its-tennis.com
TERMS AND CONDITIONS
Indonesian Tennis Society (ITS)
Effective Date: 14 Agustus 2026 • Last Updated: 14 Agustus 2026
ENGLISH
01 Introduction
These Terms and Conditions govern the use of www.its-tennis.com and all services provided by Indonesian Tennis Society (ITS). By accessing, registering for, or using ITS services, each user acknowledges that they have read, understood, and agreed to these Terms and Conditions.
02 Definitions
For purposes of these Terms and Conditions:
•ITS means Indonesian Tennis Society, including its management, organizers, and persons authorized to represent ITS
•Website means the official ITS website at www.its-tennis.com, including all pages, features, and services available through it
•Member means a user who has registered as an ITS member in accordance with the applicable membership requirements
•Participant means a Member who registers for and/or participates in a tournament or other activity organized by ITS
03 Acceptance of Terms
By using ITS services, you agree to all of these Terms and Conditions.
04 Member Eligibility
The services are available to members of all ages, subject to applicable law.
05 Member Accounts
Member must provide accurate information and maintain the security of their accounts.
06 Google Sign-In
Google Sign-In is subject to Google's applicable terms and conditions.
07 Account Security
ITS may verify a member’s identity when necessary.
08 Account Suspension and Termination
ITS may suspend or terminate a Member's account for spam, pornography, hate speech, gambling, unauthorized promotion, fraud, or other violations of these Terms and Conditions.
09 Gender, Age Group, and Player Skill Level
Members must select the gender, age group, and tennis skill level that accurately reflect their information when creating a player account.
10 Tournament Registration
Members must provide accurate information when registering. ITS reserves the right to reject or cancel a registration or request correction of information if any information is found to be inaccurate or incomplete.
11 Seeding and Draws
ITS has the right to determine seeding, prepare tournament draws, modify draws when necessary, and set match schedules based on technical and operational considerations.
12 Tournament Schedule and Changes
ITS may change the schedule, venue, match format, category, prizes, or participant capacity, or cancel a tournament, for technical, safety, force majeure, or other operational reasons.
13 Walkover (W.O.)
A Participant who fails to appear at the designated time may be declared the loser by walkover (WO). The determination of a WO is at the sole discretion of ITS.
14 Disqualification
ITS may disqualify a Participant for cheating, using a false identity, unsportsmanlike conduct, violence, harassment, damage to facilities, violation of match rules, or disruption of a tournament.
15 Final Authority of ITS
All ITS decisions concerning tournament systems, validation of match results, player rankings, player levels, categories, seeding, schedules, disqualifications, changes to competition formats, and interpretation of tournament rules shall be final and binding, to the extent permitted by the laws of the Republic of Indonesia.
16 Rankings and Points
Player Rankings and Points are internal ITS service systems used for competition and redemption rewards. ITS reserves the right to add, deduct, correct, or remove points, promote or demote player levels, and adjust rankings and points based on investigation or evaluation without requiring the player's consent.
17 ITS Academy
ITS Academy provides classes and training according to the published schedule. ITS may change the schedule, coach, venue, or materials when necessary for the proper operation of the program.
18 ITS Events
ITS Events organizes various tennis activities and events that Members may attend subject to the applicable schedule and requirements. ITS may change the schedule, venue, format, or event requirements when necessary for the proper operation of the event.
19 Membership
ITS membership is currently provided free of charge. ITS reserves the right to change membership benefits, requirements, or the membership model in the future.
20 Payments
All payments are processed through Midtrans or another official payment provider appointed by ITS. Members are responsible for ensuring that payment information is accurate before completing a transaction.
21 Invoices and Payment Status
Members must complete payment within the payment deadline stated on the payment page. If payment is not completed within that period, the transaction may expire and the Member must initiate a new transaction.
22 Duplicate Payments
If a duplicate payment is made for the same transaction, the Member may request a refund after verification by ITS.
23 Refund Policy
A Member who has paid a tournament registration fee may request a refund within a maximum of 1 × 24 hours after the payment is successfully completed. If the refund request meets the applicable requirements and is approved by ITS, the refunded amount will be reduced by administrative fees and payment service fees charged and not refundable by the third-party payment provider, including any applicable tax on such service fees. If a tournament organized by ITS is cancelled, the Member is entitled to a 100% refund of the registration fee paid.
24 ITS Academy Classes
If a class is cancelled by ITS, the Participant is entitled to a full refund or rescheduling. A Participant who fails to attend without prior notice will be deemed to have withdrawn, and the class fee will be forfeited.
25 Merchandise
If ITS sells merchandise in the future, purchases will be subject to additional terms and conditions published when the products become available.
26 Member Content
Members may post comments and upload content using the available features. Members are fully responsible for the content they publish and warrant that such content does not violate applicable law or the rights of any third party.
27 Content License
By uploading content, a Member grants ITS a non-exclusive, royalty-free, worldwide license to store, display, publish, distribute, and use such content for ITS operations, documentation, and promotional purposes without any obligation to provide financial compensation to the Member.
28 Comments and Community Guidelines
ITS may remove comments or content containing spam, hate speech, pornography, gambling, violence, false information, unauthorized promotion, or other content deemed to violate ITS policies.
29 Intellectual Property Rights
All logos, trademarks, designs, articles, photographs, videos, databases, software, tournament and event names, ITS Academy materials, and other content owned by ITS are protected by intellectual property laws. Any use without ITS's prior written permission is prohibited.
30 Force Majeure
ITS shall not be liable for delays, changes, or cancellation of services caused by circumstances beyond its reasonable control, including but not limited to natural disasters, extreme weather, floods, earthquakes, fires, pandemics, war, civil unrest, Internet disruptions, power outages, system failures, or government policies.
31 Disclaimer and Limitation of Liability
The services are provided on an "as is" basis. To the extent permitted by law, ITS's liability for any claim shall be limited to the amount paid by the member to ITS for the service giving rise to the claim.
32 Dispute Resolution
The parties agree to prioritize amicable settlement through deliberation. If no settlement is reached, the dispute shall be resolved through arbitration or by a competent court in Indonesia, at ITS's option, to the extent permitted by law.
33 Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Indonesia.
34 Language
If there is any discrepancy in interpretation between the Indonesian version and any other language version, the Indonesian version shall prevail to the extent permitted by law.
35 Contact
Email: indonesiantennissociety@gmail.com
Website: www.its-tennis.com
